Support

We usually reply within one working day.

Email support@bookbell.app and tell us what happened, and which iPhone and iOS version you have. Screenshots help.

Common questions

How does the free trial work?

Everything is free for 14 days from when you start the trial. Then you can unlock Bookbell for good with one payment of £4.99. Nothing is ever charged automatically. If you don’t unlock, you can still see and export your bookings, and alerts you’ve already set still ring.

I bought Bookbell. How do I get it on a new iPhone?

Sign in with the same Apple Account, open Bookbell, go to Settings and tap Restore purchase. To bring your bookings across, use Settings › Your data, or restore from your iCloud backup.

Why didn’t an alert ring?

Check that notifications are on for Bookbell in your iPhone’s Settings › Notifications, and that Time Sensitive notifications are allowed. In Bookbell, Settings › Alerts lets you send a test alert.

How do I book by voice?

On a new booking, tap Say it, or touch and hold + on the Diary. Say who, from where, to where and when. Bookbell fills in the booking for you to check. You can also say “Hey Siri, add a booking in Bookbell”.

How do I add the widgets?

Touch and hold your Home Screen, tap Edit, then Add Widget, and choose Bookbell. There’s a Next booking widget and a Today widget with the date and the bell.

Can I use Bookbell with Claude or ChatGPT?

Yes, through Google Calendar. In Bookbell, open Settings › Claude & ChatGPT and follow the steps. Claude can read your bookings; ChatGPT can read them and add new ones.

Where are my attachments?

Photos and files you attach are kept inside Bookbell on your iPhone. Tap one to open it, or touch and hold to share it.

What kind of businesses is Bookbell for?

Any business that takes bookings. When you set it up, choose a business where clients come to you (salons, barbers, therapists, trainers), one that travels to clients (mobile beauty, cleaning, trades, tutoring), or taxi and chauffeur work. You can change it any time in Settings.